Shipping

We currently offer free shipping within the U.K and EU. Worldwide shipping is available at 5.95 euros, and free with a minimum order value of 100 euros. All products are shipped carefully either in a box, or padded envelope. 

After placing an order, you will receive a confirmation email and a second email will follow with your shipping details and expected delivery. Incase your delivery doesn't arrive, you can write to us directly at helenstead@live.co.uk

Orders within the U.K or European Union will take 3-5 days for delivery. Worldwide orders will be delivered within 7-10 days.

International Deliveries

Please note that local charges (eg. sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer's own expense.

 


 

Returns & Exchanges


We gladly accepts returns of unused or defective merchandise for full refund or exchange within 14 days of purchase. 

Please send the item to the address below using a tracked method. Once we receive your package we will promptly exchange or refund as you instruct. Shipping costs will not be refunded. In the case of an exchange we will cover the cost of the shipping to you.

Our return address is:
Areto Studios
12 Willibald-Alexis Strasse
Berlin, Germany
10965 

If you have any queries please get in touch, you can write to us at helenstead@live.co.uk